Questions
Frequently asked questions
How the research is produced, what the platform does and does not do, and what happens to the details you enter.
- General information, never personal advice
- No trade execution and no client money
- We never ask for card or bank details
- Close your account whenever you like
All questions
It gathers market data for the assets you follow and publishes a written brief for each one - what the data shows, what the model concluded, how confident it is, and what would prove the reading wrong.
No. Ceravindo publishes general information about markets. It does not consider your objectives, financial situation or needs, which is what personal advice requires. You should consider whether any information here is appropriate for you, and seek licensed advice if you are unsure.
No. Ceravindo does not connect to a broker, does not hold client money, and has no ability to trade on your behalf. It produces research and nothing else.
Four families of public data: price and volume, on-chain activity for crypto assets, market sentiment and positioning, and the scheduled economic calendar. Each brief names the sources behind the finding it presents.
Public market data providers and public blockchain records. Ceravindo does not use private or non-public information, and it does not receive order flow from any broker.
Each market you follow is re-read on a rolling basis rather than on a fixed signal schedule, and a brief is republished when the reading materially changes. Quiet markets produce fewer updates on purpose.
No, and any platform that says otherwise should be treated with suspicion. Model output is probabilistic. It is wrong sometimes, and market outcomes depend on far more than any model can observe.
Yes. A revised brief states what changed and why. A record that only contains the calls that worked is marketing, not research.
Your first name, last name, email and phone number are used to set up your account and contact you about it. They are not sold. The privacy policy sets out exactly where they go and how to have them removed.
Yes, at any time, by writing to the support address. Closing an account removes your details from the active service, subject to the retention period described in the privacy policy.
Everything first-party is served from ceravindo-platform.com. Ceravindo does not run paid signal groups, does not message people first on social platforms, and never asks for card details, bank details or a password at sign-up.
Write to the support address with what happened. Privacy complaints can also be taken to the Office of the Australian Information Commissioner if you are not satisfied with the response.
Still not answered?
Send us the question and we will come back to you - support runs around the clock.